Terms of use

This distance contract, based on Consumer Rights Protection Law section 10 and Cabinet regulation No.255 of 20^th May 2014 “Regulations Regarding Distance contracts”, is concluded between LLC (SIA) “2in1”, Registration No.44103094212, hereinafter – the Seller, and the Buyer – a natural person, about obligations arising from orders made by the Buyer, by ordering one or more identical or different Goods, hereinafter – the Goods, and paying price indicated in invoice, as well as confirmation of order of the Goods by the Seller and ensuring the delivery of the Goods to address indicated by the Buyer.

1.1. The Buyer independently places an order of the Goods via internet, while getting fully acquainted with the information of the Goods, including the terms of this agreement and terms of the delivery, and sends the order to the Seller, indicating personal data, place of residence and delivery address.

1.2. Within 3 (three) working days after receiving the Buyer’s order the Seller confirms it electronically by sending information to the Buyer about selected Goods and other products, prices, payments and delivery time, as well as an invoice with all necessary bank details of the Seller to make payment for the order.

1.3. If the Buyer wants to buy the Goods, the Buyer chooses it in online store, adds it to the shopping cart and places an order, indicating the necessary information for proceeding with the order.

2.1. Price of the Goods is the price at which the Seller sells the Goods to the Buyer.

2.2. If the price of the Good is indicated (EUR), the amount of which depends on the current offer, then the Seller indicates the price of the Good in the confirmation offer.

2.3. The Buyer pays for the Goods in Euro currency in the online store, based on invoice prepared by the Seller, to the bank account indicated by the Seller within 3 (three) days from the day of receiving invoice, or uses other payment method offered by LLC (SIA) “2in1” website www.magicalbeauty.lv store (using payment cards or internet banking). The seller is VAT payer and VAT is indicated in the price of the Goods.

2.4. The day of payment is considered to be the day when the amount, indicated in invoice, has arrived in the Seller’s bank account.

2.5. If the Goods are left in the shopping cart and the order is not proceeded to payment, it will be canceled after 24 hours.

3.1. The order execution starts from the moment when the Seller has confirmed the order and the Buyer has made full payment for the Goods.

3.2. The time of order execution depends on the selected model of the Good, brand, category and availability of the Good in the warehouse or salon, which is from 3 to 45 days from confirmation of the order and payment day.

3.3. The order is considered completed at the moment when the Goods are actually handed over to the Buyer. An integral part of an order receiving confirmation is a bill of lading issued by the Seller with signature and signature transcript of the Buyer or its authorized representative, or information sent by courier, post or other supplier regarding the delivery of the goods to the Buyer.

3.3.1. If the Buyer or its authorized representative is not at the previously indicated delivery address at the specified time of delivery, the Goods are returned to the Seller’s salon and for repeated delivery the Buyer must pay according to the indicated delivery rates;

3.3.2. If the Seller has placed two repeated delivery orders using the address indicated by the Buyer at beforehand specified delivery time but the Buyer or its authorized representative was not present at the address and time specified, the Seller’s obligations are considered to be completed. The Seller has rights to refuse next delivery options and the Buyer is obligated to arrive at the Buyer’s salon to receive the Goods.

3.4. After the execution of the order, the obligations of the Seller towards the Buyer are considered completed.

3.5. Ownership of the Goods and related responsibility shall pass from the Seller to the Buyer at the time of transfer of the Goods.

4.1. The Seller commits:

4.1.1. to sell the Goods and to deliver it according to the order;

4.1.2. to provide complete information about the Goods and its manufacturer;

4.1.3. to inform (also electronically) the Buyer about changes in conditions of order execution, if at the time, when the Seller executes order, time of the delivery of the Goods changes;

4.1.4. to review the Buyer’s claims in relation to the Goods, the time of order execution or quality within reasonable time, providing the Buyer with an answer;

4.1.5. to refund actually made payment of the Goods by the Buyer no later than 30 (thirty) days, if the Seller cannot complete the order according its conditions and the Buyer has not agreed to its changes;

4.1.6. to use personal data, including bank details, only for making an invoice and execution of the order.

4.2. The Seller has rights to:

4.2.1. After receiving an order, in case of uncertainty, to contact the Buyer by telephone to clarify information provided in the order about selected Goods or Seller;

4.2.2. to not proceed the execution of order if indicated payment for the Goods is not received;

4.2.3. to not accept claims regarding non-compliance of the Goods according to the section 7 of this agreement, if the Goods have visual and/or technical damage caused by the fault of the Buyer and it limits further realization  of the Goods and/or return to the manufacturer.

4.3. The Seller has the right to unilaterally change the content of this agreement without violating the requirements of applicable laws and regulations. This condition does not apply to orders that are in process of execution. The changes come into force from the moment they are published on this website.

4.4.  The Buyer commits:

4.4.1. to provide genuine and accurate information about selected Goods and self when placing an order for the Seller to complete obligations in full, and in case of uncertainty, to turn to the Seller for consultation electronically or by telephone;

4.4.2. to make payment for the Goods according indicated price in order and invoice;

4.4.3. to accept the Goods at the delivery time specified in the order.

4.5.  The Buyer has rights to:

4.5.1. receive the Goods according to order;

4.5.2. receive refund for the Goods if the Seller cannot complete the order according its conditions and the Buyer has not agreed to its changes.

5.1. The Seller is responsible for the sale and delivery of quality Goods according to the Good’s technical specification and order.

5.2. The color of the Goods can be different from the color in the picture.

6.1. The Parties are fully responsible for execution of their obligations according to the laws and regulations in force.

6.2. If during the time of execution of this agreement any force majeure occurs to one of the Parties, beyond affects and control of the Parties, then the Party affected by these obstacles shall notify the Other Party to agree on further action by calling +371 25159518 or writing to e-mail info@magicalbeauty.lv.

7.1. Right of withdrawal is the right of the Buyer to unilaterally withdraw from the contract within a specified period of time without paying compensation to the Seller. Sending the withdrawal within the specified period terminates the contract and releases the Buyer from any contractual obligations, except for the costs related to the return of the Goods to the Seller.

7.2. The Buyer has the right to refuse the Goods within 14 (fourteen) calendar days from the moment of receiving the Goods by filling the Return form here. The order can also be returned on the Omniva return platform www.atgriesana.omniva.lv

7.3. The obligation of the Buyer is within 5 (five) days after submitting the Return form return the Goods to the Seller. Shipping expenses depend on the chosen shipping type and the Buyer pays for it at the moment of sending.

7.4. When using right of withdrawal, the Buyer is responsible for quality and safety of the Goods, as well as any kind of value decreasing of the Goods if it has been used in manner incompatible with the principle of good faith, including for purposes other than ascertaining the properties or functioning of the Goods, the Goods must contain all attached tags containing sales information.  Otherwise, the Seller reserves the right not to take back the Goods. 

7.5. After the filling of the Return form and receiving, and inspection of the Goods, but not later than within 30 (thirty) days, the Seller shall refund to the Buyer the amount of money paid for the Goods to the bank account indicated by the Buyer. Otherwise, if the Seller does not receive information about the Return and Goods according to the procedure specified in this agreement, the Seller is entitled not to refund the amount of money paid by the Buyer for the Goods.

7.6. Goods purchased with a discount or on sale, or at other promotions, or sewn to a custom size, will not be accepted for return.

7.7. If an order is made for an individual size but canceled within 48 h, the money for the product will be returned with a 30% commission.

Any disputes and disagreements that may  arise or will arise between the Parties during the execution of this contract, the Parties will resolve through mutual negotiations. If no agreement is reached, the dispute shall be handed over for consideration to the court according to the laws and regulations of the Republic of Latvia.

1. The Buyer, having chosen the delivery service, commits to provide the exact delivery address. The Seller is not responsible for delays and uncertainties in the delivery of the Goods, if the reason for the delay or uncertainty is the inaccuracy of the data provided by the Buyer during the execution of the order; 

2. The Buyer commits to receive the Goods personally himself. In cases when he cannot do this by himself but the Goods have been delivered to the indicated address, based on the Buyer’s information of application, the Buyer has no right to claim against the Seller in case of delivering the Goods to an undesirable person;

3. The Goods can be delivered by the Seller himself or by his authorized representative;

4. The cost for shipping services depends of delivery address, weight of the Goods or its size;

5. The Seller has right to change shipping cost;

6. Time of the shipping depends on availability in the warehouse or sewing complexity of the Goods, as some of the models are sewn after accepting the order. Individually customized apparel cannot be returned. The Seller commits to do everything possible, so the Goods can be delivered as soon as possible;

7. When receiving the order, the Buyer along with the Seller or his authorized representative must inspect the condition of the shipment and the Goods, sign the invoice, bill of lading or other shipment or service document. When signing invoice, bill of lading or other shipment or service document, the Buyer must confirm that shipment has been received in good condition, without external defects (those which can be seen by looking  at the product from the outside, which may be caused by something other than the manufacturing process);

8. If the Buyer notices damage of shippment’s packaging (crumpled, wet or otherwise externally damaged), damage of the Goods or incorrect configuration of the Goods, he must note that in invoice, bill of lading or other document of the shipment. The Buyer must write a free form statement of damage of the shipment or the Goods at presence of the Seller or his authorized representative. If the Buyer chooses not to do this action, the Seller is released from liability to the Buyer for damage to the product (s), unless the damage is due to a manufacturing process or a mistake in the configuration of the Goods that cannot be noticed when looking at the Goods from the outside;

9. In case the Goods does not reach the Buyer in good condition and in a closed package, the Buyer is obligated to notify the store by sending corresponding letter to the e-mail: info@magiclbeauty.lv or by calling +371 25159518;

10. When choosing an Omniva parcel machine as the method of delivery, the Goods arrive within 7 working days after sending the order confirmation to the Buyer’s e-mail address about the preparation of the Goods for dispatch. The Buyer is informed about the arrival of the Goods at the parcel terminal by a text message notification, which contains the door code, the location of the parcel terminal, the return code and the storage period. The parcels are open 24 hours. The product is stored in the parcel terminal for 7 calendar days. After the expiration of the mentioned term, the Goods are sent back to the store. In case the Buyer does not remove the Product within the above-mentioned term, the Buyer is obligated to compensate the costs related to the re-dispatch of the Goods;

11. The buyer is obligated to keep the text message notice referred to in point 10 until the end of the 14-day return period. The Buyer has the opportunity to change or return the Goods, if necessary, using the return code in the same text message;

12. When choosing Courier as the delivery method, the Goods will reach the address specified by the Buyer within 7 working days after sending the order confirmation to the Buyer’s e-mail address about the preparation of the Goods for dispatch. The Courier will contact the Buyer by phone and agree on the appropriate delivery time. In case the delivery of the Goods fails, the shipment is returned to the store and an e-mail is sent to the Buyer’s e-mail address with a message about the arrival of the postal item. The Goods are stored in the post office for 14 calendar days. In case the Buyer does not remove the Goods within the above-mentioned term, the Buyer is obligated to compensate the costs related to re-shipment.